Warranty

ACRYLIC
Pelham & White warrants, to the initial consumer purchaser, the surfaces of the bathtub and acrylic plinths to be free of defects in material and workmanship during normal residential use for a period of 25 years from the date of purchase. This warranty does not cover normal wear and tear or damage to the surface caused by the use of chemicals that break the structural bonds in the acrylic material (see cleaning & maintenance page). Damage caused by accident, misuse, or abuse is not covered by this warranty.

If any defects develop under the warranty from the date of purchase, we will, at our discretion, consider repairing or replacing the defective part(s). Improper use or installation will immediately void the warranty. No other liability or obligation is to be assumed. Proof of purchase (original sales receipt) must be provided to Pelham & White with all warranty claims. Pelham & White will not be responsible for labor charges and installation or any other consequential costs. In no event shall the responsibility of Pelham & White exceed the purchase price of the product.

FAUCETS
Pelham & White faucets come with a limited lifetime warranty. The warranty applies to defects in workmanship and finish. The above warranty does not apply to damages resulting from shipping, misuse, tampering, abuse or ordinary wear and tear. Warranty for finish is void if proper care is not demonstrated.

OTHER METAL HARDWARE
Pelham & White drains, feet, plinths, cradles, and components are guaranteed to be free from defects in material, workmanship, and finish at the time of shipment. Should any defects develop within 5 years from the date of purchase, we will, at our discretion, consider repairing or replacing the defective part(s).

LEGAL RIGHTS
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you. For warranty claims or questions, contact Pelham & White at (855)-561-5222.

DEFECTS
In the event of a defect covered by the limited warranties contained herein, you must notify your authorized Pelham & White representative within 30 days after the date of the occurrence of the defect, and such representative will repair or otherwise correct the defect within a reasonable time in accordance with and subject to the terms and conditions set forth herein. Pelham & White shall not be liable for (a) the cost of shipping or otherwise transporting parts and materials necessary to correct any defect, (b) any direct, indirect, incidental or consequential damages, or (c) the cost associated with the removal and reinstallation of a defective bathtub. All tubs are thoroughly inspected for defects prior to shipment, and a follow-up inspection is required after receiving the tub.

NON-TRANSFERABLE
The limited warranties contained herein are not transferable or enforceable by any party other than the original purchaser (user).

TRANSPORTATION & DELIVERY
The limited warranties contained herein shall not apply to damage or any problem caused by improper handling of the tub by the purchaser or any subsequent movement of the tub by the purchaser. Purchaser is responsible for all warranty-related freight charges.

PROPERTY DAMAGE
The limited warranties contained herein shall not cover property damage due to water. The responsibility of water damage is solely that of the installer or owner, as we recommend a pre-install water test in our installation section.

DISCLAIMER
Authorized Pelham & White representatives are not agents of Pelham & White, and no agent, dealer, representative, salesperson, or other person is authorized to change, modify, expand or extend the limited warranties contained herein, or to bind Pelham & White or any of its authorized representatives to be held liable for injury or damage to any person or property for any claim, regardless of the manner in which claims arise.

All measurements are approximations and should be used for reference only. Pelham & White reserves the right to modify, change, or discontinue models and finishes without notice or obligation.